Wade McCord, Macon-Bibb County Tax Commissioner, announced today that his office has launched an innovative new website to help the taxpayers of Macon-Bibb County and those who do business in Macon-Bibb County. The new website provides taxpayers with a very enhanced search engine to access important tax information, and is smartphone and tablet device friendly. It is now available at https://www.maconbibbtax.us.
“Our new online tax web site allows our taxpayers to search, view, and pay their property tax information from the convenience of their smartphone or tablet without pinching, pulling, or scrolling their screen” says Wade McCord. Taxpayers can pay online using any one of the four major credit cards, a PayPal account, PayPal Credit, or by echeck.
In addition to online tax information, taxpayers can use the website to see current wait times and find out how to pay taxes over the phone. The new website has links to assist with tag information and renewals, as well as a link to QPublic which provides property information.
“I am very proud of our site and the information that it offers at the swipe of a finger” says Wade McCord. “We will continue to look for opportunities to make our taxpayer services more convenient, especially as smartphones and tablets continue to increase in popularity.”
About the Tax Commissioner’s Office
The Macon-Bibb County Tax Commissioner’s Office handles motor vehicle registrations and related transactions. They also bill and collect for property taxes, mobile homes taxes, timber taxes, heavy duty equipment taxes, sanitation fees, street light fees, road paving assessments, alcohol excise taxes, bank gross receipts taxes, and hotel-motel occupancy taxes.
Since the consolidation of Macon-Bibb County in January 2014, the Tax Commissioner’s Office has worked diligently to become more customer friendly and make it easier to search information and pay for services.
The Office moved into its new building at 188 Third Street in December 2014, consolidating the separate offices previously located at the Bibb County Courthouse and the Farmer’s Market on Eisenhower Parkway. To make it easier for people to make payments, credit and debit cards are now accepted over the counter, which is a significant improvement and one expressed as being needed by people visiting the former locations. The new facility also features a maximum of 16 Customer Service Representatives to help people, and drive-thru service is available. A new electronic customer service queuing system was installed that directs people to the Customer Service Representative that can best assist them.
In May 2016, a self-service kiosk was installed at the Tom Hill, Sr. Boulevard Kroger, which allows Georgia residents to renew their vehicle tags. All they need to do is scan their driver’s license or enter their registration information and pay their fees at the kiosk, and they will be able to print their registration card and decal. The kiosks will accept credit or debit cards, and instructions and voice prompts are available in both English and Spanish.